Privacy Policy

Takpa Ltd (hereinafter referred to as “the Company”) establishes the following privacy policy (hereinafter referred to as “this Policy”) regarding the handling of users’ personal information in the services provided on this website.

We are committed to providing an environment where visitors to our website can use our services with confidence. In addition to properly using personal data in compliance with applicable laws, we continuously review and improve our personal data handling practices and management methods in response to changes in the web environment.


Article 1 (Personal Information)

“Personal information” refers to “personal information” as defined by the Act on the Protection of Personal Information of Japan. This includes information about a living individual that can identify the specific individual through their name, date of birth, address, telephone number, contact details, and other descriptions, as well as information such as facial appearance, fingerprints, voiceprints, and health insurance numbers that can identify the individual on their own (personally identifiable information).


Article 2 (Collection of Personal Information)

We may ask users to provide personal information such as name, date of birth, address, phone number, email address, bank account number, and credit card number when registering for our services.


Article 3 (Management of Personal Information)

This website uses security software and regularly updates to the latest version in order to prevent unauthorized access, leakage, or other risks associated with personal information.


Article 4 (Purpose of Collecting and Using Personal Information)

The purposes for which we collect and use personal information are as follows:

  • To provide and operate our services
  • To respond to user inquiries (including identity verification)
  • To send updates, notifications, and promotional emails about new features, campaigns, or related services
  • To contact users when necessary for maintenance or important notices
  • To identify users who violate the terms of use or attempt to use our services for fraudulent or unjust purposes
  • To allow users to view, modify, or delete their registration information and usage status
  • To bill users for paid services
  • For purposes incidental to the above purposes

Article 5 (Change of Purpose of Use)

We may change the purpose of use of personal information only when it is reasonably deemed to be related to the original purpose. When changes are made, we will notify users through our prescribed method or publish the updated purpose on this website.


Article 6 (Provision of Personal Information to Third Parties)

We do not provide personal information to third parties without prior user consent, except in the following cases or when permitted by law:

  • When it is necessary to protect a person’s life, body, or property, and obtaining the individual’s consent is difficult
  • When it is necessary for public health or the healthy upbringing of children, and obtaining consent is difficult
  • When it is necessary to cooperate with a government agency or local public entity and obtaining consent would interfere with their operations
  • When prior notification or publication is made and reported to the Personal Information Protection Commission, including:
    • The inclusion of third-party provision in the purpose of use
    • The types of data to be provided
    • The means or method of provision
    • The procedure to request cessation of third-party provision

Even in the above cases, the following do not constitute third-party provision:

  • When the handling of personal information is outsourced to a subcontractor within the necessary scope
  • When personal information is transferred due to a merger or business succession
  • When personal information is jointly used with a specified party, and prior notice is given regarding the scope, purpose of use, and responsible party

Article 7 (Disclosure of Personal Information)

Upon request from the individual, we will disclose personal information without delay. However, we may withhold disclosure in whole or in part if:

  • It may harm the life, body, property, or other rights or interests of the individual or a third party
  • It may significantly hinder our business operations
  • It would violate laws or regulations

We charge a fee of 1,000 yen per request for disclosure. Usage histories or attribute information that is not personal information will generally not be disclosed.


Article 8 (Correction and Deletion of Personal Information)

If a user finds that their personal information held by us is incorrect, they may request correction, addition, or deletion (“Correction”) through our prescribed procedures.

If we determine that such a request is valid, we will promptly carry out the Correction and notify the user accordingly.


Article 9 (Suspension of Use, etc. of Personal Information)

If we are requested by an individual to suspend the use or delete their personal information due to misuse or unauthorized acquisition, we will promptly investigate and take appropriate action.

If we decide to suspend use, or not to do so, we will notify the user without delay.

If suspension is difficult due to high cost or technical reasons, we may implement alternative measures to protect the user’s rights and interests.


Article 10 (Changes to the Privacy Policy)

We may revise this Policy without prior notice, unless otherwise stipulated by laws or this Policy.

Changes will take effect once published on this website, unless otherwise specified.


Article 11 (Contact for Inquiries)

For inquiries regarding this Policy, please contact the following:

Company: takpa Ltd

Representative: Yuika Nakata

Email: contact@takpa.jp

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